Shipping Policy
Thank you for shopping with GHANI Commerce! Here's what you need to know about how we ship your order.
Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). During high-demand periods (sales, holidays), processing may take longer — we will notify you of any significant delay.
Shipping Rates & Delivery Estimates
We currently ship within the United States. Shipping rates and estimated delivery times are calculated at checkout based on your location and the shipping method selected:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days (Adjust these once you finalize carrier agreements.)
In line with FTC guidelines, if we cannot ship your order within the timeframe stated at checkout (or within 30 days if no timeframe is given), we will notify you and give you the option to consent to the delay or cancel your order for a full refund.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Shipping Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer, though we will do our best to help resolve any issue.
Lost or Stolen Packages
GHANI Commerce is not responsible for packages confirmed as delivered by the carrier to the address provided but lost or stolen thereafter. If your tracking shows delivered but you have not received your order, please contact us at ghanicommercellc@gmail.com within 7 days so we can assist.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging, and we will arrange a replacement or refund.
Questions
Contact us at ghanicommercellc@gmail.com.